📅 Early Development of BetMGM (2018)
- Launch of MGM Resorts: MGM Resorts International announced its entry into the online gaming market in November 2018.
- Partnership with GVC Holdings: Established a joint venture with GVC Holdings, forming BetMGM.
| Event | Date |
|---|---|
| Launch of BetMGM | November 2018 |
| Partnership Announcement | November 2018 |
🚀 Expansion and Growth (2019-2020)
- State Approvals: BetMGM began securing licenses in multiple states, including New Jersey and West Virginia.
- Launch of Mobile App: The mobile app was launched, increasing accessibility for users.
| Event | Date |
|---|---|
| New Jersey License Approval | January 2019 |
| Launch in West Virginia | December 2019 |
| Mobile App Release | March 2020 |
🏆 Major Milestones (2021)
- Entering Michigan: BetMGM launched its platform in Michigan, expanding its reach.
- Record Revenues: The platform reported record revenues in the U.S. sports betting market, showcasing its popularity.
| Event | Date |
|---|---|
| Launch in Michigan | February 2021 |
| Record Revenue Announcement | April 2021 |
📞 BetMGM Contact Information (2022-Present)
- Customer Support Expansion: BetMGM improved its customer support options, including live chat and a dedicated contact number.
- 24/7 Support Launch: They launched 24/7 customer support to cater to users around the clock.
| Event | Date |
|---|---|
| Contact Number Announcement | April 2022 |
| 24/7 Customer Support Launch | June 2022 |
🌍 Future Prospects
- New Market Strategy: Plans to enter new states and expand services.
- Enhanced User Experience: Continuous updates to improve customer experience and platform usability.
| Event | Date |
|---|---|
| Market Expansion Announcement | Expected 2023 |
| UX Updates Rollout | Expected 2023 |
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